Name | Value |
---|---|
Revenues | 633.3M |
Cost of Revenue | 482.7M |
Gross Profit | 150.6M |
Operating Expense | 99.8M |
Operating I/L | 44.4M |
Other Income/Expense | -15.6M |
Interest Income | 1.2M |
Pretax | 28.8M |
Income Tax Expense | 7.9M |
Net Income/Loss | 18.6M |
TTEC Holdings, Inc. is a customer experience technology and services company that specializes in designing and delivering digitally enabled customer experiences for various brands. It operates in two segments, TTEC Digital and TTEC Engage. The TTEC Digital segment focuses on integrating customer relationship management, data, analytics, and intelligent automation to ensure customer experience outcomes. The TTEC Engage segment provides digitally enabled customer care, tech support, order fulfillment, and back office services. The company serves clients across various industries and locations, offering a range of services to enhance customer experience and drive business growth.