LiveVox Holdings, Inc.

LiveVox, Inc. provides cloud contact center software for businesses, offering a range of solutions including outbound voice, two-way messaging, inbound voice, and blended omnichannel options. Its products cater to various industries such as financial services, healthcare, telecom, and customer care, enabling businesses to manage regulatory requirements, digital engagement, and workforce optimization. Additionally, the company offers CRM, workforce optimization, and AI-driven speech analytics solutions to enhance compliance, productivity, and quality in contact centers. LiveVox, Inc. generates revenue by selling its cloud contact center software and related services to businesses seeking to improve their customer engagement and contact center operations.

Products

• Cloud contact center software

• Outbound voice solutions

• Inbound voice solutions

• Blended omnichannel solutions

• CRM

• Workforce optimization

• Speech analytics